Privacy Policy for Hearthwell Collective

At Hearthwell Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when interacting with our website, services, and content.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

  • Personal Identifiable Information (PII): This includes your name, email address, phone number, physical address, and any other information you voluntarily provide when you sign up for consultations, newsletters, or wellness programs.
  • Health-Related Information: With your explicit consent, we may collect health data relevant to providing personalized lifestyle coaching, nutritional guidance, or stress management programs. This information is treated with the utmost confidentiality and handled in compliance with applicable health privacy regulations.
  • Usage Data: We automatically collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

The information we collect is used for various purposes:

  • To provide and maintain our Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer support.
  • To gather analysis or valuable information so that we can improve our Service.
  • To monitor the usage of our Service.
  • To detect, prevent, and address technical issues.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

3. Data Security

The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:

  • Encryption: Data transmitted to and from our website is protected using SSL (Secure Socket Layer) technology.
  • Access Control: Access to your personal information is restricted to authorized personnel who need the information to perform a specific job (e.g., billing or customer service).
  • Regular Audits: We regularly review our security practices to ensure they are up-to-date and effective against emerging threats.
  • Data Minimization: We only collect personal data that is necessary for the purposes for which it is processed.

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. No method of transmission over the Internet, or method of electronic storage is 100% secure.

4. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

  • The right to access the personal information we hold about you.
  • The right to rectification if your personal information is inaccurate or incomplete.
  • The right to erasure of your personal information, under certain conditions.
  • The right to object to processing of your personal information, under certain conditions.
  • The right to restriction of processing of your personal information, under certain conditions.
  • The right to data portability, under certain conditions.
  • The right to withdraw consent at any time where Hearthwell Collective relied on your consent to process your personal information.

To exercise any of these rights, please contact us at [email protected].

5. Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By phone number: (503) 726-4819
  • By mail: 2847 Willowbrook Drive, Suite 210, Portland, OR 97205, United States